Three Examples of Why Customer Service Training Matters

The Growing your Team Podcast: Episode 245

How you treat your customers will set the tone for your organization and can make or break your business. After all, without customers, you have no revenue. 

This is why every employee in your company must understand what it means to deliver excellent customer service. Yes, every employee, not just those with customer service in their title or main responsibilities. If an employee interacts with a client, they must understand how they impact the client experience. 

In this episode of the Growing Your Team podcast, you’ll hear three examples of how poor customer service negatively impacts businesses and why you should make customer service training a priority. 

Listen Now:

Related Episodes:

Ep179 – Signs That it’s Time to Hire an Employee – Sign 2 of 4

Ep196 – Why Managing People is a Challenge for Many Business Owners with Heather Polivka

Ep244 – Why Every Employee Needs Customer Service Training with Samantha Irwin

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